A:      Our entire catalog is comprised of items that are listed as acceptable on the state directive for admissible items for prisoners in NYS Correctional Facilities; however this directive is consistently updated and we try our best to stay current with these changes. In addition, every facility has the right to interpret this and modify it as they see fit.  Our Smart Cart™ website automatically excludes items which are known ( UpNorth Services ) to be refused by particular facilities.