Policies

Return Policy
Inadmissible Item Returns Any and all items which are refused for being inadmissible to all inmates at the facility may be returned to us for a credit of ...
Tue, 16 May, 2017 at 11:42 AM
Privacy Policy
PRIVACY STATEMENT ---- SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION? When you purchase something from our store, as part of the buying and se...
Wed, 2 Aug, 2017 at 12:30 PM
“No Backorder” Policy
Manufacturers will occasionally discontinue items without notifying the company. If for any reason an item ordered was replaced with an updated by the manuf...
Tue, 16 May, 2017 at 11:54 AM
NYS DOCCS Disclaimer
NYS DOCCS has approved this independent vendor to sell merchandise to inmates and the public. NYS DOCCS’ brief review and approval of this vendor was stri...
Tue, 16 May, 2017 at 12:03 PM
TERMS AND CONDITIONS
TERMS OF SERVICE ---- OVERVIEW This website is operated by UpNorth Services. Throughout the site, the terms “we”, “us” and “our” refer to UpNort...
Wed, 2 Aug, 2017 at 1:05 PM